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HelloFresh Help Center

Charges & Refunds

  • If a refund is issued, how long will it take to process?
  • What happens if my payment fails?
  • Why did my payment fail?
  • I already paid for my box. Why am I seeing an additional surcharge on my statement?
  • When will I be charged for my box?
  • Why am I seeing a $1 charge?
  • How do I view invoices?
  • How do I see how much I will be charged?
  • How Often Will I Be Charged?
  • How much will I pay for shipping?

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