- If a refund is issued, how long will it take to process?
- What happens if my payment fails?
- Why did my payment fail?
- I already paid for my box. Why am I seeing an additional surcharge on my statement?
- When will I be charged for my box?
- Why am I seeing a $1 charge?
- How do I view invoices?
- How Do I See How Much I Will Be Charged
- How Often Will I Be Charged?
- How much will I pay for shipping?
We're seeing very high contact volumes right now. You can check the Help Center here, or
you can contact your carrier directly about your delivery status.