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HelloFresh Help Center
Recipes & Ingredients
How Do I Leave Recipe Feedback?
What The Do Banners On The Recipes Mean?
How do I download recipe cards?
What do the recipe levels mean?
How are my recipes developed?
What should I do if one of my ingredients is damaged or missing?
How do I store the food?
Where do you source your meats from?
Where do you source your fish from?
There are some damaged elements in my box. What should I do?
Dietary & Nutritional
Do you offer organic ingredients?
Do you offer gluten-free, dairy-free, or nut-free options?
I have an allergy-What do I do?
Do you provide nutrition information for your meals? Where can I find it?
Do you offer vegetarian/vegan options?
Have an issue with your delivered box? Let’s get it fixed.
Report an Ingredient Issue