HelloFresh Help Center
Payment & Billing
What should I do when my credit card is about to expire?
What payment methods does HelloFresh accept?
Why was my credit card information updated ?
What is the deadline to update my payment info?
How does payment work? Is it secure?
How do I update my payment information?
Charges & Refunds
If a refund is issued, how long will it take to process?
What happens if my payment fails?
Why did my payment fail?
I already paid for my box. Why am I seeing an additional surcharge on my statement?
When will I be charged for my box?
Why am I seeing a $1 charge?
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