There are some damaged elements in my box. What should I do?

How do I know the delivery times?
How do I change my delivery day ?
Can I narrow down my delivery window?
How much will I pay for shipping?
How does my food stay fresh in transit?
What should I do if my delivery is late?
What if I don't want my box delivered to my home?
What if I am not home to accept the delivery?
There are some damaged elements in my box. What should I do?
Will my box be delivered during the holidays?

This is definitely not acceptable, and we apologize for the inconvenience. Please contact Customer Care at 1-646-846-3663 so we can make this right ASAP.

Was this article helpful?

5 out of 5 found this helpful

Help Center

Articles in this section

There are some damaged elements in my box. What should I do?

Have an issue with your delivered box? Let’s get it fixed.

Articles in this section

Related articles

Have an issue with your delivered box? Let’s get it fixed.